Privacy Policy
ARN Architectural Ltd is committed to protecting and respecting your privacy.
This policy sets out how as a company ARN Architectural Ltd follow the rules set out in The General Data Protection Regulations (GDPR) and also outlines what personal data we collect from you and how it will be processed.
THE TYPE OF PERSONAL INFORMATION WE COLLECT
We currently collect and process the following information:
- Your name and address
- Your contact details (Phone number & email address, if applicable)
- Financial data such as bank details if required for payment services
HOW WE GET THE PERSONAL INFORMATION & WHY WE HAVE IT
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To keep in contact with you and communicate to you as your project progresses
- To maintain our own accounts and records
- To purchase goods and services from you
You are under no statutory or contractual obligation to provide us with your personal data, but failure to do so will reduce or prevent communication during your contract or delay or prevent payment for goods and services.
SHARING OF INFORMATION
We may share this information with all directors of ARN Architectural Ltd and also any external consultants to aid in your project. Your contact details will also be shared with local authorities when we make applications on your behalf (e.g. planning or building regulations).
HOW WE STORE YOUR PERSONAL INFORMATION
Your information is securely stored. We keep your personal data for a period of up to 5-10 years after your project has completed in case of any legal claims and also for accounting purposes. After this period of time we will then securely destroy your information.
YOUR DATA PROTECTION RIGHTS
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
- You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
- Please contact us at arn-architectual@outlook.com if you wish to make a request.
HOW TO COMPLAIN
If you have any concerns about our use of your personal information, you can make a complaint to us at arn-architectual@outlook.com
You can also complain to the ICO if you are unhappy with how we have used your data. Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Helpline number: 0303 123 1113. ICO website: www.ico.org.uk